![]() Decrease the speaker volume on the headset by sliding your finger down the touch-sensitive panel on the side of the headset. Q I hear a low noise in the headset when there is silence at the other end?Ī Your headset is probably using one of the highest volume settings. – Increase the speaker volume on the headset by sliding your finger up the touch-sensitive panel on the side of the headset. See the section “Using Jabra PRO 9470 with a mobile phone” in the user manual for more information. – Make sure the two devices are paired and connected. Q I cannot hear anything in my headset when using my mobile phone. its handset is off the hook or its headset button is pressed). – Make sure that the telephone has an active connection to the phone network (i.e. – Make sure the audio link to the desk phone is active (e.g.,īy tapping the headset multifunction button or touching the activate-audio-link icon on the touch screen) See the section called “The Target Phone Concept” for more. – Make sure the desk phone is the current target. – Make sure the Jabra PRO 9400 base is powered on (check that the touch screen is on). Q Nothing happens when I try to use my desk phone. Refer to the questions about pairing these devices, above. – The base / mobile phone and the headset may no longer be paired. (up to 450ft) and that the mobile is within range of – Make sure the headset is within range of the base The LED lights a constant yellow color while charging, then shows no light at all (only state indication) when fully charged. Q Why doesn’t my headset work with my desk phone / softphones / mobile phone (Jabra PRO 9470 only)? ![]() ![]() ![]() Also, please note that it is recommended to have a direct connection – i.e. Q Why doesn’t my computer detect the Jabra PRO 9400 base?Ī Try connecting the base to another USB port on the PC. These enhancements are not supported by third-party manufacturers. This is because Jabra PRO 9400 uses an enhanced version of the DECT standard, thereby enabling many of its advanced call-handling features. Q Can I pair my headset directly with a third-party DECT DECT phone?Ī No, you can only pair the headset with a Jabra PRO 9400 base (it is not Generic Access Profile (GAP) compliant). For more information, see the section called “Pairing and Connecting the Base and Headset” in the user manual. It is already paired, no pairing notification appears. If you dock a headset to a Jabra PRO 9460 base with which Touch the ‘confirm’ icon to pair them touch the ‘cancel’ icon to prevent pairing (while still charging the headset). This feature is meant to facilitate conference calling. If you choose to pair it as secondary, the connection is temporary, lasting only until the end of the next (or current call). Q How do I pair my headset with the Jabra PRO 9460 base?Ī If you dock a Jabra PRO 9460 base and headset that are not paired, the touch screen asks if you would like to pair the headset - either as a primary or secondary device. The Jabra PRO 9470 base supports Bluetooth® so that you can use your mobile phone with your headset. Q How many Bluetooth® devices can I have connected to the Jabra PRO 9470 base?Ī Only one. If you need more on this, see the section called “Using Jabra PRO 9470 with a mobile phone” in the user manual. You might also be prompted to enter the pass code “0000” (four zeros) to accept pairing. – Remember that the headset identifies itself as “Jabra PRO 9470” - you need to find and select this on your phone. The exact procedure for doing this varies according to brand and model. – Make sure that Bluetooth® is active on your mobile phone and put it into Bluetooth® pairing mode. This puts the headset’s base into pairing mode, which causes it to advertise itself as ‘available for pairing’. – Refer to the section “Re-running the Setup Wizards” which explains how to launch the mobile phone part of the setup wizard. Q How can I use my headset with my mobile phone? (Jabra PRO 9470 only).Ī To be able to do this, you need to pair the Jabra PRO 9470 base with your mobile phone (your headset is based on DECT and cannot be paired directly with your mobile phone). Jabra Pro 9400 Series ( Jabra Pro 9460, Jabra Pro 9470) Common Questions View Jabra Pro 9400 Series in our store
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